General terms and conditions


Booking is ONLY confirmed by Bavière et volcan after the payment of a deposit (25%). This payment must be done through bank order within 10 days after the reservation agreement. A bank account code IBAN + BIC will be indicated by email.

Full amount and caution will be paid when the keys are handed over (French cheque or cash).


When cancelling less than one month before arrival date the 25% deposit will not be refunded. Same applies if guests do not show or do not come to the scheduled day of arrival.

In case cancellation is made more than one month before, the deposit will be refunded, if the holiday home can be rented at the same date and same conditions.

In case Bavière et volcan is obliged to cancel reservation, deposit is fully refunded.


Check-in starts at 4 pm, check-out is not later than 10 am on the day of departure.

Number of people in holiday home must be the same as number of people mentioned in reservation. Otherwise booking could be cancelled on the spot.

In order to respect guests comfort the garden has to be used from 8 am to 8 pm.

Using of garden is under guests own responsibility. Parents are responsible for their children.

Pets are not accepted.